The criteria used and the method of our investigation
The average rating of customer reviews
The first criterion to look at is the average customer review score. This allows you to get an idea of the quality of service, professionalism and sympathy of the repairers. For this survey, we will only relay the Google rating, but you can also read customer reviews to get more details about their experience.
The radius of action
The speed of intervention and the geographical area covered are also key points. Rapid availability for urgent repair is essential, as is geographic coverage of the service. Some repairers guarantee appointments in less than 48 hours, or even the same day, which can be a major advantage for daily users of their bike.
The price
The third criterion to take into account is the price of home bicycle repair. You should know that the price can vary depending on the type of bike, the type of breakdown, the type of part to be changed, etc. For this ranking, we will compare the prices of three classic interventions on standard muscle bikes: complete overhaul (adjustment of brakes, speeds, inflation, safety points, transmission), puncture (change of inner tube on a standard bike) and change of 'a pair of skates.
After-sales service - Repair monitoring
Finally, the quality of after-sales service is a crucial point. A guarantee on repairs carried out, professional liability insurance and post-repair monitoring are reassuring elements for customers.
Our method
Here is our evaluation method: each repairer receives a score out of 5 for each criterion, then a final score is assigned by averaging these evaluations.
The best home bicycle repairers in Paris:
- #1 Cyclofix: 4.9/5
- #2 The Traveling Repairman: 4/5 Update December 2023: the traveling repairer seems to have ceased his activity.
- #3 The Rolling Workshop: 3.9/5
- #4 Ridy: 3.8/5
- #5 Doctocyclo: 3.4/5
#1 Cyclofix
Overall rating: 4.9/5
We are close to perfection. Cyclofix does very well with a good score for each criterion retained. We particularly appreciate the transparency and honesty of their price list as well as their very favorable reviews.
The little extras : quote validated before intervention, possibility of reserving the same repairer as before, availability 7/7 from 7 a.m. to 10 p.m.
The little ones - : since you have to find the little creature: it is difficult to reserve for the same day.
Customer reviews: 4.7/5
Google rating for 1704 reviews. Customer reviews are rave. It is not uncommon to find superlatives like “Excellent”, “Fast”, “Friendly” when reading reviews from customers who seem satisfied both by the quality of service and by their interactions with repairers.
Speed of intervention: 5/5
Cyclofix guarantees an appointment in less than 48 hours. Slots are available Monday to Sunday from 7 a.m. to 9 p.m., they are unbeatable on this evaluation criterion. However, you will need to count on an extra charge ranging from €5 to €10 to book early in the morning, late in the evening or on weekends. In terms of intervention area, all of Paris is covered and the inner suburbs are also covered.
Price: 4/5
Changing an inner tube will cost you €23, changing a pair of skates €24, a complete overhaul of the bike will cost €54 whether it is electric or muscular.
If these prices are very fair, we deplore the addition of €6 for travel and service costs to the quote, even if this remains very reasonable.
After-sales service: 5/5
Cyclofix offers you Axa insurance on all repairs. If you suffer damage as a result of the intervention of a repairer, you can declare a claim with the repairer's insurance in order to obtain financial compensation when the liability of the repairer is incurred.
#2 The Traveling Repairman
Update December 2023: the traveling repairer seems to have ceased its activity.
Overall rating: 4/5
Behind the Traveling Repairman, there is in fact one man and one man only: Maël. He travels by cargo bike to your home or office in the south-east of Paris and in certain neighboring towns. It offers varied services, ranging from troubleshooting to changing parts, including overhaul and mechanical workshops.
The little extras : no travel costs, possibility of paying online or on site, transparent and competitive prices, repairs all carried out by Maël, a CQP cycle mechanic graduate, possibility of contacting Maël directly by telephone.
Little ones - : limited hours Monday to Friday from 9 a.m. to 6 p.m., restricted intervention area.
Customer reviews: 5/5
Google rating for 65 reviews. Customers are all incredibly happy with the service, which they find to be fast, efficient, professional and friendly. They appreciate the quality of the work, respect for deadlines and value for money.
Price: 4/5
The Traveling Repairer displays its prices on its website, which allows you to know the cost of the service in advance. Prices are reasonable and include labor, but not parts. For example, changing the inner tube costs €15, adjusting the brakes €24, servicing the bike €45.
Range of action: 3/5
Depending on availability, it is more or less difficult to call Maël quickly. The day we took the test, we had to wait 72 hours to find an appointment. Simply fill out an online form or contact them by phone or email. He travels on a cargo bike with his equipment and the necessary parts.
After-sales service: 4/5
The Traveling Repairer monitors his customers and remains available in the event of a problem. It also offers personalized advice and repair workshops to learn how to maintain your bike.
#3 The Rolling Workshop
Overall rating: 3.9/5
L'Atelier qui Roule is a home bicycle repair and maintenance service in Paris and the western suburbs. He works on all types of bicycles, classic or electric, and carries out various services, in the workshop or at home, upon payment of €30 travel expenses.
The little extras : possibility of paying online or on site, transparent and competitive prices.
Small ones - : minimum intervention price of €50, limited hours from Monday to Saturday from 9 a.m. to 7 p.m., no scooter repairs, restricted intervention area.
Customer reviews: 4.9/5
Google rating for 361 reviews. Customers are satisfied with the service, which they consider fast, efficient, professional and friendly. They appreciate the quality of the work, respect for deadlines and value for money.
Price: 3.5/5
L'Atelier qui Roule displays its prices on its website, which allows you to know the cost of the service in advance. Prices are reasonable and include labor and sometimes spare parts. For example, changing an inner tube costs €10 (parts not included), changing a pair of skates €17 (parts included), servicing the bike €50. You must add 30€ travel costs and count on a minimum of 50€ per intervention.
Range of action: 3/5
L'Atelier qui Roule allows you to reserve a slot on Saturday, in addition to the other days of the week, from 10 a.m. to 7 p.m., which is a real plus. On the other hand, we deplore a fairly weak radius of action: Paris 15, Paris 16, Versailles, Le Chesnay, Boulogne-Billancourt..etc and other neighboring municipalities in the South West of Paris.
After-sales service: 4/5
L'Atelier qui Roule monitors its customers and remains available in the event of a problem. It offers a 3-month warranty on parts and labor. It also offers personalized advice and repair workshops to learn how to maintain your bike.
#4 Riddy
Overall rating: 3.8/5
Ridy is a bicycle repair workshop in Paris, which also offers a home service to the inner suburbs. He works on all types of bicycles, classic or electric, and provides quality services, ranging from tire changes to complete overhauls. Home repair is a bit expensive and limited to 3 days per week. We will therefore rather favor a workshop intervention.
The little extras : possibility of paying online or on site, Axa insurance on all repairs, in-company service for employees or professionals.
The little ones - : travel costs of €30, no scooter repairs, interventions limited to Tuesday, Wednesday and Thursday.
Customer reviews: 4.8/5
Google rating for 105 reviews. Customers are very satisfied with the service, which they find fast, efficient, professional and friendly. They highlight the competence of the repairers, the transparency of prices and the ease of reservation.
Price: 3.5/5
Like the others, Ridy displays its prices on its website, which allows you to know the cost of the service in advance. The prices are very attractive: changing an inner tube costs €19, changing a pair of skates €15.50, servicing the bike €45. However, you must add €30 travel costs for the home service, regardless of your address in Paris. For savings, it will therefore be better to turn to workshop intervention.
Action radius: 3/5
Only available Tuesday to Thursday from 10 a.m. to 6 p.m. Ridy covers all of Paris, Ivry-Sur-Seine, Montreuil, Vincennes, Issy-Les-Moulineaux and a few other neighboring towns.
After-sales service: 4/5
Ridy does not offer insurance on repairs. If the customer experiences a problem following the intervention of a repairer, he must contact him directly to find a solution. Doctocyclo still monitors its customers and remains available in the event of a problem.
#5 Doctocyclo
Overall rating: 3.4/5
Doctocyclo is an expert in bicycle and scooter repair in Paris. It offers a home or office service, but also two fixed kiosks on Place de la République and close to Lyon station. It works on all types of bicycles, classic or electric, and even on electric scooters. A “runner” collects the bike from you, repairs it in the workshop and then brings it back to you, which therefore generates significant travel costs.
The little extras : possibility of paying online or on site, transparent and competitive prices, in-company service for employees or professionals.
The small ones - : travel costs of €35, no insurance on repairs.
Customer reviews: 4.4/5
Google rating for 111 reviews. Customers are generally satisfied with the service, which they consider fast, efficient, professional and friendly. They appreciate the quality of the work, respect for deadlines and value for money.
Price: 2/5
Prices are reasonable but do not include spare parts. In addition, you must add €35 travel costs for the home service. For example, changing an inner tube costs €20, changing a pair of skates €25, servicing the bike €50.
Range of action: 3/5
It is only possible to book Monday to Friday from 10 a.m. to 6:30 p.m., which is not practical for those who would like to have their bike repaired before going to work.
After-sales service: 4/5
Doctocyclo does not offer insurance on repairs. If the customer experiences a problem following the intervention of a repairer, he must contact him directly to find a solution. Doctocyclo still monitors its customers and remains available in the event of a problem.
Other ways to have your bike repaired in Paris.
As you will no doubt have understood from reading this article, it is often more economical to drop off and collect your bike from a workshop in Paris. Here is a non-exhaustive list :
- Repair and Run , a local repair network, is dedicated to the care, maintenance and repairs of bicycles, VAE (Electricly Assisted Bicycles) and scooters. With boutique workshops in different cities such as Paris, Bordeaux, Strasbourg, Marseille and Lyon, you can locate their nearest workshop using their interactive map.
- RéPAR , the Parisian Network of Participatory and Solidarity Bicycle Workshops, represents a set of Parisian workshops focused on the self-repair of bicycles. These places promote collaborative and supportive learning of cycle mechanics. Currently having 11 members, including associations, integration workshops and collectives sharing the values of Happy Cycling at the national level, you can find their nearest workshop using their interactive map.
- La Bicyclette , located at 5 rue Crozatier, 75012 Paris, opens its doors from Tuesday to Saturday, from 10:30 a.m. to 7:00 p.m. This workshop offers a wide range of repair and maintenance services for all types of bicycles. You can contact them on 09 84 42 99 95.
- Bike in Paris , located at 36 boulevard Montparnasse, 75015 Paris, welcomes its customers from Tuesday to Saturday, from 10:00 a.m. to 7:30 p.m. In addition to serving as resellers for the TREK and Bontrager brands, they provide maintenance and repair for all types of bicycles.
- L'Atelier by cycl'emouv , at 22 avenue Léon Bollée, 75013 Paris, is open Monday to Saturday, from 10:00 a.m. to 7:00 p.m. Their repair and maintenance services extend to all types of bikes, including e-bikes, cargo bikes, and longtail bikes. They also offer subscriptions suitable for use of less than 3000 km/year, offering rapid services such as express management of punctures and brake adjustments, two annual services, priority appointment making, replacement of worn parts and a courtesy bike.
And so many more.
